Welcome to Neor Gear. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using this website, you acknowledge and agree to abide by these terms. If you do not agree, please do not use the website.
2. Product Information
We strive to provide accurate descriptions and images of all products. However, actual colors and designs may slightly vary due to screen settings or updates from manufacturers.
3. Orders and Payment
All orders must be paid through Cash on Delivery. Once your order is confirmed, you will receive a notification with delivery details. Please ensure your contact and address information is accurate to avoid delays.
4. Shipping and Delivery
Orders are typically processed and shipped within 1–3 days. Delivery timelines may vary depending on your location and logistical conditions. We are not responsible for delays caused by unforeseen circumstances or courier issues.
5. Returns and Exchanges
If you receive a defective or incorrect product, please contact us within 48 hours of delivery at [email protected] with your order details and photo evidence. Products must be unused and returned in original packaging to be eligible for exchange.
6. User Responsibilities
By using this website, you agree not to misuse the platform in any way, including attempting to harm, hack, or disrupt the functionality of the site or other users.
7. Limitation of Liability
Neor Gear shall not be held liable for any indirect, incidental, or consequential damages arising out of or related to the use of our products or website.
8. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes your acceptance of any changes.
Contact Us
For any questions or concerns about these terms, please email us at [email protected].